ComplaintsforHawkins & Company, CPA
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We are new to the area, *******, owner of the company, was recommended by an acquaintance to do our taxes. When we dropped off the paperwork, he quoted us $275, when my husband went to pick up the completed documents, he was told he now had to pay $575. We received no warning, no phone call in advance and no logical explanation as to why the price had suddenly went up by $300 since the last time wed talked. My husband did get him to agree to $475 but he still robbed us of $200. Dishonest people who do business like this should not be allowed to do business in ********. Upon reading online reviews for Hawkins and Company, after having this happen to us, it seems that we werent the only ones who have had this same experience. Something needs to be done so that ******* cannot continue ********* people out of their hard earned money.Customer response
05/06/2024
The business did not respond to our complaint, that hardly seems fair that he can ignore our complaint and go an and continue robbing people. Is there a government agency that does monitor businesses that steal money from people that will actually do something to stop them from behaving unethically? If so, can you please point us in that direction, so we can contact them.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.