ComplaintsforClearChoice Dental Implant Center
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Complaint Details
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Initial Complaint
05/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
When in for a consultation was talked into services put down a 20k dollar deposit and took a personal loan out for same amount on the April 11 2023 and called to cancel all servuces morning of April 13 2023. Asked to receive my deposit back and was told I'm under contract and it could not be returned.. I called the loan company and canceled load without a problem. All that remains is 20k deposit to be returnedBusiness response
05/10/2023
Thank you for your letter of May 1, 2023. We appreciate the opportunity to respond. The claimant was seen for medical treatment and as such, given the confidential and sensitive nature, our response is limited in detail out of our obligation to follow privacy standards.
We believe we have done everything possible to resolve the claimant's issues and we do not feel there is anything further we can provide at this point. We would be more than happy to speak with the complainant should they wish to communicate further. We have reached out to the claimant several times to resolve this issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.