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Review from Kristin R
1 star09/17/2023
Firm believer that your impression of a business is from start to finish. My wedding was beautiful and I saw the creation I made come to life and as we finished our beautiful day and packing our belongings at the end of the night at the venue my husband informed me the venue staff threw away his rental suit packaging/bags and there were missing cuff links. I went to investigate and told our wedding planner immediately to hopefully get it handled so we could depart. Gabrielle Howard (venue and bar manager) came into the groomsman’s suite digging through a trash in the suite saying she assumed everything was trash because it was on the floor and came back at us and blamed us. She began to dig out all the bags from the trash all over the floor once again. Her tone set me over the edge on how you never speak to someone let alone a bride that just got married. Note: I as the bride was informed to my face that the venue staff would be in the suites during the wedding to clean and to have valuables to the car and stuff left moved to one side of the room. My husband said he was never told that information by venue staff, our wedding planner or any groomsman. I’m glad I wouldn’t let a sour person ruin my wedding but as soon as I was talked to by an individual we paid I was out of there and I caution future brides.
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