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          Fireboy - Xintex has 1 locations, listed below.

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            Business ProfileFireboy - Xintex

            Fire Safety Supplies

            Contact Information

            O-379 Lake Michigan Dr NW

            Grand Rapids, MI 49534-3355

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            Visit Website
            (616) 735-9380

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers manufactures and sells marine safety equipment including clean agent fire extinguishing systems, carbon monoxide detectors, and fume detectors

            Business Details

            Location of This Business
            O-379 Lake Michigan Dr NW, Grand Rapids, MI 49534-3355
            BBB File Opened:
            9/7/2006
            Years in Business:
            50
            Business Started:
            10/10/1973
            Business Incorporated:
            4/7/1998
            Type of Entity:
            Corporation
            Business Management
            • Mr. Keith Larson, Vice President
            Contact Information

            Principal

            • Mr. Keith Larson, Vice President

            Customer Contact

            • Mr. Ron Wiersum, CFO
            • Mr. Keith Larson, Vice President
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            10/02/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a fire suppression system from a distributor for approximately $1500. The unit was shipping direct from the manufacture, Fireboy. When I went to pick up the fire suppression system out of the packaging a switch broke off the unit. When I called. I was told to send it back and Fireboy would inspect the unit and determine if it was under warranty and if it was not, they would charge me $1400 to replace the switch. I paid for shipping. And packaging and returned the unit. I was asked to send pictures of the gauge verifing the unit was full with the unit packaged for shipment, which I did. Fireboy claims that the unit was discharged before it was shipped, the unit is not warranted and the charge to repair and refill is more than a new unit. I have pictures of the gauge that I sent to them show the bottle was full. I want my system warranted or my money back. I will seek legal action if this is not resolved in a favorable manner.
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            Customer Reviews

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            BBB in Western Michigan

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