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Find a Location

Grand Butchers LLC has 1 locations, listed below.

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    Business ProfileforGrand Butchers LLC

    Meat

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers: Butcher with hindquarters, beef, chicken, pork, cut to order as well as packaged fresh meat for purchase to restaurants, caterers, and consumers.

    Business Details

    Location of This Business
    855 Michigan St NE Ste 102, Grand Rapids, MI 49503-3688
    BBB File Opened:
    10/19/2021
    Years in Business:
    10
    Business Started:
    11/13/2013
    Business Incorporated:
    8/5/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Marie VanDort, Owner
    Contact Information

    Principal

    • Ms. Marie VanDort, Owner

    Customer Contact

    • Ms. Marie VanDort, Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    TND D

    1 star

    10/27/2022

    I'm leaving this review because owner never followed up with me after five days. My goal is to warm minorities more than anything about one of the employees at this location. This is what I sent via email removed some due to text constraints on 10/22 The lady is plain nasty. It's like she doesn't even want to be there. Whenever she is there she can't bring herself to say hi , thank you, you are all set.Situation today There with my fiance and we told her we wanted 2 1lb cuts in roast. She acted like she needed clarification and then when he said it she tried to get us to get stew meat instead saying it's the same thing. We said we want roast. Then she went on to say like we are stupid you know you gonna have fat with roast and we said we know. She was saying anything to not have to cut the roast.Then at counter she started putting pig ears in bag with my food and i said a separate bag . She rolled her eyes and then placed in different bag.Then she couldn't utter the words you are all set when i paid with credit card. Just looked. That was it for me. I was like you know you could try and provide some type of customer service. She was like i could try in a smart way When i went to tell the one guy who is always polite about her she was like he isn't my boss. You can call her Monday like this isn't her first complaint and me filing one wouldn't change anything.Other instances Same type of stuff. I've also noticed that she treats black customers different from white customers. On one day, i came in first she wouldn't say a darn word to me i had to basically ask for service and she did same thing when paying but when a white lady came in she was so friendly and greeted her.On another occasion she had the audacity to tell me as soon as i came in the door our ebt machine is down, like bc I'm black i could only pay with food stamps. I quickly said I'm not paying with ebt.A business reputation is everything and the employees represent business.

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