Business ProfileforMLive Media Group

My Father in law is 94 years old and has been having a delivery problem with his Grand Rapids Press paper for the past 4 months, (maybe longer). I have called them several dozen times and have had no satisfaction. I lost my temper on the last call and now they are not answering my calls or hang up on me when they answer. My Father in law lives on ***********************************He has been a Grand Rapids customer for over 60 years. He has a ******************************************* paper box by his back door. He started getting the paper thrown in the drive way or sidewalk out front. Or they just do not deliver it at all. We have request the carrier talk to us and have also requested to talk to a Supervisor and have had no response. It seems like they don't care. I feel the Better Business Bureau is my last resort with this problem. It is looking like the ** Press is trying to get out of the home delivery business by providing poor service. The Grand Rapids Press is a terrible business who does not work with their customers. My Father in law does not use the internet so the press is a big loss to him. They don't really deserve a one rating but looks like I have to give them at least that.