ComplaintsforJ&J Roofing and Home Repair Services, LLC
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Complaint Details
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Initial Complaint
08/05/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
These guys stole $1500 from me. They requested a deposit via Venmo for materials and that was almost a month ago. Still asking them for my money back as they now are unresponsive to messages and have yet to pick up any phone calls. This is clearly a venmo scamming company so do not send them any money before work is started. I plan to seek legal action to get my money back. Looks like this exact scenarios happened to another person that filed a complaint on here as well.Initial Complaint
01/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 24, 2023, ********************************* provided an estimate. See attached. On June 24, 2023 **** issued an invoice in the amount of $2,800.00, for materials needed for the whole job. We paid the invoice. Work was to begin on August 30. But rescheduled to October 2 by mutual agreement. Delay after delay, no show after no show for months. Time line attached.On 11/3/23 **** says he can start job. He sends to workers over, unprepared. They stay 2 hours and leave. I've been trying to get our deposit back since then. He bought a few paint brushes, rollers and masking tape. That's it for supplies.On January 10, **** at 12:09pm PST, I sent him a letter demanding payment. I sent it via an email he sent to me so I know his address was correct. It was returned undeliverable. I sent the Demand as an attachment to his cell number, prior to him cutting me off. Since then, **** has changed his cell number, or he has blocked me. They changed the contact number on the company website and removed the contact address from the site. However, I anticipated those actions and obtained all contact information prior to sending the Demand. I've been more than patient, offered solutions, asked him to come up with a plan for repayment that will help him, etc. ****'s last text said you failed to keep your and (end) of the contract by a decent time. He's keeping our money because he was inconvenienced. He's not returning any or all of our deposit back and stated you can wait until Spring. I have people already paying me for jobs. I am not using him in the Spring or ever. Why would I?**** issued an Estimate. We agreed on that Estimate. He sent an invoice. We paid the invoice. That's a contract: Payment in exchange for work to be performed. But he failed to perform. We just want our money back.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.