ComplaintsforWest Michigan Play N Trade
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Complaint Details
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Initial Complaint
02/10/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I purchased a ******** with my credit card and some games to go with it. Got home and it didn’t work. Went back the next day and had my receipt and requested a full refund. Not once did they voice that all sales were final except in store credit. So I got stuck with in store credit that they stated can be used on anything. A month goes by and I want to preorder a ********** *. Can’t use that in store credit…. Which remember you can use it on anything their employees said. So for the preorder I had to give them $5 out of my money again then I could use the in store credit. So I had to give them $5 more for in store credit. They lie steal and cheat you out of your money.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.