Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Champion Windows And Home Exteriors of Grand Rapids has 56 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforChampion Windows And Home Exteriors of Grand Rapids

    Windows
    Looking for more information? Access the headquarters listing for Champion Windows & Home Exteriors
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    Additional business information

    Additional Info:
    EDUCATIONAL /GENERAL COMMENTS

    The BBB suggests that you solicit two or three bids for any remodeling work you are planning. Do not automatically accept the lowest offer. Make sure all bids are based on the same set of specifications and materials to be used. Ask for references and inspect finished projects. Make sure the contractor is in compliance with all local licensing, bonding and insurance requirements and that any necessary building permits are obtained.

    Never sign a blank or partially blank contract. Before paying, get a sworn statement that all bills for material and labor have been paid for by the contractor. Typically, a down payment of one third of the total contract price is made, with additional payments made after each phase of work. The final payment should not be made until the work is completed and you have inspected it.

    If work is to be financed, be sure to have complete details of the financing agreement, especially if a second mortgage on your home is used as security for the remodeling work.
    See all additional business information

    At-a-glance

    Customer Reviews

    2.54/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 593 Customer Reviews

    Customer Complaints

    1,244 complaints closed in last 3 years

    292 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    Champion Windows and Home Exteriors offers new replacement windows, patio enclosures, sunrooms, vinyl siding and entry doors.  All products are designed, built, installed, and guaranteed by Champion and are backed by a limited lifetime warranty.  Champion has its manufacturing and corporate headquarters is in Cincinnati, Ohio and has company-owned local showrooms in 55 US cities.

    Products & Services

    Champion Windows and Home Exteriors of Grand Rapids offers Window Replacement, Vinyl Siding, Entry Door & Exterior Door Installation, and Custom Sunrooms in Grand Rapids and surrounding areas.

    Business Details

    Location of This Business
    4717 Broadmoor Ave SE STE J, Grand Rapids, MI 49512-9330
    Headquarters
    12121 Champion Way, Cincinnati, OH 45241-6419
    BBB File Opened:
    2/17/1999
    Years in Business:
    71
    Business Started:
    1/1/1953
    Business Started Locally:
    1/5/1999
    Business Incorporated:
    5/1/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Todd Dickson, CEO

    Customer Contact

    • Mr. Todd Dickson, CEO
    • Mr. Joseph Parks, Division Manager
    Additional Contact Information

    Phone Numbers

    Local BBB

    BBB in Western Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.