ComplaintsforThe Hope Program
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Complaint Details
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Initial Complaint
02/25/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Afhta program for rent to own homes is harassing me multiple times a day. Multiple calls per day. I have told them time and time again that I am absolutely not interested to remove my contact information from their database. I have requested to speak to the supervisor and they hang up on me. I have contacted every number highlighted and they are all the same company. They continue to contact me through different numbers and is the same person each time. I an a full time nursing student that uses my phone for important nursing information and business calls only. I have a job and 2 small children. This is getting absolutely ridiculous to the point I am going to have to change my number if I can not get them to stop calling and harassing me. I have attached screenshots of the times they have contacted me for the past week. All from different numbers. I have blocked so many and they continue to contact me though a different number. I have tried every other source and absolutely no other way has been able to resolve this. I am at my **** end. I should not have to change my number and life to deal with this this situation. I don't know what else to do..Business response
02/25/2022
I am not familiar with the ***** Program and none of those numbers look familiar either. Nevertheless, I am having our people search the company database and if ****************************** information is found to be listed, it will be removed. The company apologizes for any inconvenience this may have caused.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.