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Motive Loan has locations, listed below.

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    ComplaintsforMotive Loan

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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Order Issues
      Status:
      BBB unable to locate business
      I am not liable for this debt with **********, I do not have a contract with *************************, LLC, they did not provide me with the original contract as requested.
    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      ************* advertised to give approval for a loan make then revert to another business it was ************* that offer the loan taking all payment information motives loan is nothing but a third party promising things it can not provide and there by owes to ********************************* full request of service in the amount of$ **** having no reason to take payment information or other sensitive information motives loan should be monitored and labeld as a scam web site
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      This business all the reviews say it is a fraud and I know it's fraud cuz I was trying to get a loan it said I qualified for $5000 dollars but they said they needed my username and password to my bank account so I called my bank and another bank to ask if that is normal they said no and I had searched again for loans and this is still popping up within the first one to pop up that is not rite can u fix that pls
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      ************** stole and sold my data to ************* At no point did I have any dealings with **************. Therefore motiveloan must have stolen my data from somewhere and then sold to *************without my permission
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I received a check in the mail from a company offering personal loans. The interest was very high but i needed the money and had no other alternatives. I cashed the check, but now I discover that the company has no legitimate access to support, email or phone number. I am concerned because I deposited the check on my bank account and now my personal information might be at risk. I want this company investigated, and my personal information protected. I have already received multiple calls from apparently third parties.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Week of 8/16/2021, I was on the road taking our daughter to college. My husband, ****(at home)applied for a small loan. Mr M****** (loan ofc) calls to say he's approved & will transfer a few dollars to ****'s bank acct to verify. **** sees a deposit of $1900 & calls back to ask why. Mr. M****** advises this must be a mistake on their end & no problem, it would be part of the loan amount. **** doesn't feel good about this & advises he no longer wants to proceed, & to cancel the transaction. Mr. M****** then changed his demeanor, advises cancelling the transaction wasn't possible & he "will" return the money or be charged with stealing, & that he has all of my husbands info. Fearing this guy has his banking info, personal info etc., **** was worried what could happen next, & being in law enforcement, worried this could affect his 20 year career. So he uses the money that was transferred to his acct to withdraw & send to this *******. The bank has nothing to go on, so we are out $1900!

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