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Find a Location

Merritt Auction Services has 1 locations, listed below.

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    Business ProfileforMerritt Auction Services

    Auctioneer
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/8/2024

    Years in Business: 73

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Merritt Auction Services states they offer an Auctioneer for business liquidation, farm equipment, and personal property online auction.

    Products & Services

    This company offers auction services for real estate, farms, liquidations, estates, all personal property

    Business Details

    Location of This Business
    615 N Lafayette St, Greenville, MI 48838-1123
    BBB File Opened:
    1/21/2011
    Years in Business:
    73
    Business Started:
    1/1/1951
    Business Incorporated:
    12/19/2005
    Accredited Since:
    6/8/2024
    Type of Entity:
    Corporation
    Business Management
    • Mr. Timothy R Toby, Owner
    Contact Information

    Principal

    • Mr. Timothy R Toby, Owner

    Customer Contact

    • Mr. Timothy R Toby, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On July 27th (two days after the end of an auction) I reached out to ******************* regarding if my motorcycle had sold or not. It didn't sell. We had a verbal contract that he would return the bike to me if it didn't sell. I asked him when he would be able to drop it back off to me and replied that he was really busy NEVER giving me a date or time when he could drop it off. On August 2nd 2022 I told him I would need my motorcycle with keys and title back by August 10th ************************************ the process of moving and him not returning my bike has been extremely inconvenient. Once again, he said he was really busy and didn't give me a time when he could drop it off. He became very defensive, irate, and extremely unprofessional when I mentioned our agreement and I told him I would call the police because I felt and still feel like he is trying to ******* me out of a $4,200 bike. He mentioned that if I had been "honest" about the damage that was on the bike that he wouldn't have picked it ** in the first place and then threatened to block me. There was ZERO damage on the bike, it was in pristine condition aside from a missing foot peg in the back for the rear passenger. I STILL haven't gotten an answer as to when I will get my bike back. I did end up contacting the police and am following back up with them. I told **** the situation and how I came to have the title to the bike and he KNEW I didn't know how to ride a motorcycle. He promised me he would give it back to me and now I'm pretty sure he is stealing it from me because he has title in hand and keys to my bike. I am being swindled. If I do get the bike back with damage I will be filing a civil suit and will be regardless if I don't get the bike back by next Wednesday in the same condition that it left my house in.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David K

    1 star

    03/21/2022

    I think this is a terrible auction company. I would recommend NOT doing business with this auction company. They did not honor my shipping request with insurance and signature required. The item I received was damaged in shipping. They informed me they opened a claim with shipper FedEx but FedEx stated they did not open a claim. The company contact was upset that I contacted them once or twice a week for assistance at first and then updates later in the process. My apologies but when I spend my hard earned money on something that is not what I purchase I would like to resolution.

    Local BBB

    BBB in Western Michigan

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