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Find a Location

Russ' Restaurants has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Russ' Restaurants

      390 E 8th St Holland, MI 49423-3743

    • Russ' Restaurants

      2750 28th St SE Grand Rapids, MI 49512-1621

    • Russ' Restaurants

      210 N River Ave Holland, MI 49424-2181

    • Russ' Restaurants

      1499 E River Rd Muskegon, MI 49445-9523

    • Russ' Restaurants

      3225 Henry St Muskegon, MI 49441-4019

    Business ProfileforRuss' Restaurants

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers restaurant services.

    Business Details

    This is a multi-location business.

    Find a Location

    Russ' Restaurants has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Russ' Restaurants

        390 E 8th St Holland, MI 49423-3743

      • Russ' Restaurants

        2750 28th St SE Grand Rapids, MI 49512-1621

      • Russ' Restaurants

        210 N River Ave Holland, MI 49424-2181

      • Russ' Restaurants

        1499 E River Rd Muskegon, MI 49445-9523

      • Russ' Restaurants

        3225 Henry St Muskegon, MI 49441-4019

      Location of This Business
      390 E 8th St, Holland, MI 49423-3743
      BBB File Opened:
      5/17/2002
      Years in Business:
      90
      Business Started:
      1/1/1934
      Business Incorporated:
      1/4/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • Russ
      Business Management
      • Mr. Bryan Bouws, President
      Contact Information

      Principal

      • Mr. Bryan Bouws, President

      Customer Contact

      • Mr. Bryan Bouws, President
      • Ms. Sue Sal, Company Contact
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I went to Russ's Restaurant in December. They gave me and envelope that said inside I could recieve 20 to 50% off on my next visit or a $100 gift card if used by 1/31/24. It said must not be opened ahead of presenting to your server. So I ask if this was for one person and they said no it is for one check. So. I brought with me 5 others on 1/27/24. My total was $120.77. The server opened the envelope and it said 50% off. Imagine my shock when on the enclosed card it said up to $10 only. Never said anything about that on the envelope it was in. False advertising? Scam? Misleading? Dishonest? You tell me. I want my 50% of my total check as the envelope said. $60.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

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