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ComplaintsforAdvanced Construction & Services
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Complaint Details
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Initial Complaint
06/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Advanced Construction and Services did an addition of a three season room for us 4 years ago. Within a few months we had our first water leak which stained the paneling. At that time **** was able to replace the paneling. Within a short period of time there was another water leak at the same spot. the leak was fixed but, the paneling was not replaced. We were told that he could not find any matching paneling. Since that time there have been multiple water leaks with damage occurring to paneling and baseboards. At this time there is a huge water leak that needs addressing before other rooms in our home are affected. The leak goes from the top of the wall (roof) down to the floor and this area is right next to the wall of another room. This has gone on so long that we're thinking there might be mold growing behind the paneling and wood rotting. We have tried reaching out to **** (******) but, all of our calls and texts have gone unanswered. I have sent **** pictures of the damage but, again, no response. We are very disappointed and only want this fixed and the walls replaced since he can no longer find matching paneling. Also, around one of the doors the molding is pulling away from the door. We would like that fixed, too. All this damage is because of how it was constructed....not because of anything we did. Please help us get this resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.