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Complaint Details
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Initial Complaint
10/12/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On 6/2 we gave a $1,289.40 deposit to get ********** washed and stained. The work was to be completed to early to mid July. As of 10/12 company has not performed any work nor has refunded us. We have called several times and left phone messages with no response.Business response
10/22/2021
Customer was refunded in full on the deposit payment. We signed customer and took deposit and told him that his job would be completed roughly within the next two months or so all weather and job depending.In our line of work everything is based off of weather and add on two jobs in line before customer. Everything was stated up front and is also in terms on contract at all jobs are weather depending. On top of dealing with a nationwide stain and paint shortages and several other factors from the pandemic jobs took much longer to get completed this year as well as a record year of rainfall. Customer was refunded in full this complaint should not go through
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Contact Information
8058 Hemingway Rd
Howell, MI 48855-8323
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.