ComplaintsforHudsonville Towing
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Complaint Details
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Initial Complaint
11/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My 16 year old son slid through a stop sign during the last ice storm. Huddsonville Towing was called. They came out and we wanted the car towed to our sons house. We were told with conditions they would prefer to tow to the shop and tow out to our sons house tomorrow? Not our first choice, but they said they were busy so my husband agreed. We recieved a bill for 755$! Not even kidding. when we call to talk to someone the rudest lady I have ever dealt with in my life is the only one you can talk to!! I have asked to talk to a supervisor for a week and she absolutely refuses to let me talk to anyone! We not only were charged for towing our vehicle, but storage fees and 2 different towing fees for bringing it to their shop and then towing I to our son the next day!? Absolutely frustrating and ridiculous! Not to mention the amount of time this lady hung up on me? We called a couple other towing places and were told by them and our insurance it should be around 200$ Not 755! Anyone know what's going on with this place or who owns it? I just read a few reviews on their page of people having the same issues! Rude service and charging ridiculous amounts different than what's quoted?
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.