ComplaintsforMetro Auto Broker, LLC
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Complaint Details
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Initial Complaint
05/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a car February 22, 2024 for $3260 out the door. They day of purchased car needed to keep getting jumped by business I asked for new battery was told a new battery was put in. While driving car cut off 3x times so I had to go buy a new battery on the same day of purchased the 22nd. when lifted up the hood noticed a s**** was in the battery to hold the cables. On the 25th check engine light came on took to get checked out was told I needed a new crankshaft. On the 27th crankshaft was replaced. On the 28th of February had to get brakes then was told needed a lower control arm. On March 13 check engine light came on again got it checked out was told a H02 sensor. April 22nd was driving the car all the sudden lost power had car towed to shop was told it was the engine. I was looking at a charge of 2700-3500 for new engine. I had to catch a ride back & forth to work and was looking around for other options. On May 11th I contacted the business I spoke to a guy I told what the problem was he stated to me he will take information have manager call I was also asked did I want another car or money back. I stated I was afraid to get another due to it being 60days and the current car went out already. On May 13th I contacted business to follow up was speaking to a lady who was rude and ******* off the phone due to her having a customer and all cars is sold as is. She stated she took my information and gave it to the owner. I visited the store to see what was going on it was three guys one was saying he talking to the owner but I couldnt then he stated owner wasnt feeling good and stated he didnt want to get fired for telling him a customer was there. Was greeted by a older guy who was rude also. Everyone at the store was very rude and nonchalant about the situation. I am out of $3260 & no car and no one caresInitial Complaint
10/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I finally had the money to buy myself a vehicle and go forward with my life , i went to Metro Auto Broker because they were nice and seems honest ( no ) over a couple months looking through the lot I decided to buy the escape ********************* the nearby area is a brother in law and mechanic and his business so i asked them i could take it there and have him go through it , each time they didn't have a plate handy , so i couldn't take there , they knew about the vehicle and sold it anyways , a very highly dangerous vehicle, should not have been on the lot , someone at MAB knew and probably hid the problem with foam metal strapping and duct tape. They really hurt and should be exposed .Initial Complaint
10/03/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought this car 9/21/2021 for $1000 and 9 days later the steering and everything is creaking and groaning when I turn I called and spoke to **** the person who sold me the car he says let me do some research and call you back... He never calls back so the next day I drive up there and repeat the problem he says he can't do nothin it was bought as is... He initially told me nothin was wrong with the car besides the window so how is the wheel bearings goin out in 9 days with only about five days of use
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Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.