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            Business ProfileBoost Mobile

            Telephones

            Contact Information

            2331 S State Rd

            Ionia, MI 48846-8498

            Get Directions
            (616) 522-1900

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

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            Business Details

            Location of This Business
            2331 S State Rd, Ionia, MI 48846-8498
            BBB File Opened:
            2/1/2022
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/19/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            They have for the last 4 months been over drawing my account and shutting off my phones with no reason to...in June 3 payments were taken from my account alone . I have been trying to get them to fix the problem and they keep messing my account up worse.
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Lindsay S

            08/23/2023

            o stars for me. I am posting a review for Care Services/Boost Mobile as a company. No specific llocation. Boost Mobile offers 5g service that they do not honor. I often only get 4g or service is lacking, for better terms. I have had Boost for years and every time I call in for help, my problem is never resolved and they never go above or beyond for any of their customers. They don't care that you are disappointed in their service. They just apologize and that is it. On to the next call. The representatives taking your calls are not helpful and could care less that you are disappointed with their service. I'm switching to a new provider. Sad after so many uears with Boost, they won't do anything to keep me as a loyal customer. I'd rather spend my money elsewhere and have better service. Currently updating the towers in my area and told me I won't have service for 24/48 hours with no prior notification that this was taking place and my service was being interrupted.
            Read 1 More Customer Review

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