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ComplaintsforAlpha Research Peptides
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/25/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Order date 5/14/2023 $50.31 2 Vials of peptides Have not received my order and have received no response from email or phone message.The order # ****, tracking number **********************Business response
05/25/2023
Good afternoon,
Thank you for reaching out to us! We have notified the customer via email with the tracking information on their order. Here is a link to their tracking information:
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Though shipments usually go faster, the order will be delivered 13 days after the time of purchase.
Thank you!
Customer response
05/25/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. They ended up shipping the product.
Regards,
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.