ComplaintsforMuffler Man
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Complaint Details
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Initial Complaint
04/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to the dealer for a specific alignment service. They damaged my car by doing the installs improperly, they caused dysfunction in the car steering, the alignment was worse pulling to the right when at first it was the left, they caused a loud rattling sound.I asked them to correct what they messed up and at that point the ***** of the company short around 55 cursed me out by saying I can get the f*** out of his shop.He began to charge my credit card 4 times while I was asking him to refund the card, the owner then said to me, Im not refunding you no f****ing money.I let them know I would be calling the police because that was not right. I am a 65year old woman and this is senior abuse. He told me I dont give a f*** who you call, call the police. I left with my car worse than before and afraid for my life due to his irate yelling and cursing.Initial Complaint
03/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
3/14/2023 I went to get my vehicle service Which I was told it was motor mounts got my mounts fixed it was still grinding so I asked can I get my old parts to check and see what service was done then they said they threw them away after taking my money he come back with a different a Diagnostic and say they dont do that kind of work here
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.