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Find a Location

Advia Credit Union has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Advia Credit Union

      6400 W Main St Kalamazoo, MI 49009-9255

      BBB Accredited Business
    • Advia Credit Union

      8224 N 32nd St Richland, MI 49083-9698

      BBB Accredited Business
    • Advia Credit Union

      5039 Comstock Ave Kalamazoo, MI 49048-3478

      BBB Accredited Business
    • Advia Credit Union

      4308 W Main St Kalamazoo, MI 49006-2787

      BBB Accredited Business
    • Advia Credit Union

      706 N Westnedge Ave Kalamazoo, MI 49007-3420

      BBB Accredited Business

    Business ProfileforAdvia Credit Union

    Credit Union
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/31/2019

    Years in Business: 89

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Not-for-profit financial institution located in Michigan, Illinois and Wisconsin. We focus on providing digital banking tools as well as low-rate loans, savings options and financial transaction tools.

     

    Advia Credit Union states they offer a credit union 

    Products & Services

    This company states they offer checking, savings, mortgage loans, visa credit cards, auto and personal loans, certificates of deposit, general access savings, 24-Hour digital banking (online transfers, budgeting, account opening, bill pay, loan applications and more).

    Business Details

    This is a multi-location business.

    Find a Location

    Advia Credit Union has 23 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Advia Credit Union

        6400 W Main St Kalamazoo, MI 49009-9255

        BBB Accredited Business
      • Advia Credit Union

        8224 N 32nd St Richland, MI 49083-9698

        BBB Accredited Business
      • Advia Credit Union

        5039 Comstock Ave Kalamazoo, MI 49048-3478

        BBB Accredited Business
      • Advia Credit Union

        4308 W Main St Kalamazoo, MI 49006-2787

        BBB Accredited Business
      • Advia Credit Union

        706 N Westnedge Ave Kalamazoo, MI 49007-3420

        BBB Accredited Business
      Headquarters
      6400 W Main St, Kalamazoo, MI 49009-9255
      BBB File Opened:
      7/28/2005
      Years in Business:
      89
      Business Started:
      1/1/1935
      Business Incorporated:
      1/1/1935
      Accredited Since:
      5/31/2019
      Type of Entity:
      Corporation
      Business Management
      • Ms. Nancy Loftis, Vice President of Marketing
      Contact Information

      Customer Contact

      • Ms. Anna Stephens, Member Services Representative
      • Ms. Nancy Loftis, Vice President of Marketing

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/20/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      Notification of Invalid Contract and Lack of Response to Previous CommunicationI am writing to formally address an issue concerning a contract that was entered into on July 30, 2022, between myself, ***********************, Advia Credit Union, and ******* Cadillac of Lincolnwood. It has come to my attention that the aforementioned contract is invalid due to TRUTH IN LENDING disclosures being wrong making this contract invalid.On 05/22/2024, I sent a certified letter (Receipt Number: **********************) to Advia Credit Union , outlining the reasons for the contract's invalidity and requesting a response to resolve this matter amicably. Unfortunately, to date, I have not received any response from Advia Credit Union.The lack of response is concerning and has caused significant distress. I kindly request that Advia Credit Union and ******* Cadillac of Lincolnwood acknowledge receipt of my previous communication and provide a prompt response to address the invalidity of the contract and propose a resolution.Please note that continued non-response will leave me with no choice but to consider all available legal options (AAA) to resolve this matter.I hope we can settle this issue swiftly and amicably. Thank you for your immediate attention to this matter.Enclosure: Copy of the certified mail receipt (Receipt Number: **********************)
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lori P

      1 star

      06/14/2024

      Beyond my circumstances I have been unemployed since last year. I have not been able to make my cc payment. I filed a claim like I was advised and that decision came back with in 24 hours and was denied for help. I still have a signature loan I have been keeping up with the payments on. Advia took it upon themselves to take out my external account so I cant make the monthly payment and after speaking with them this morning they have deactivated my account and I cannot get back in! Shame on you Advia! I will never recommend EVER!!

      Local BBB

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