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Find a Location

C R Remodeling and Handyman has 1 locations, listed below.

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    Business ProfileforC R Remodeling and Handyman

    Handyman

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    35904 22nd St, Kalamazoo, MI 49009-9221
    BBB File Opened:
    5/22/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    On September 22, 2022, I paid CR Remodeling, owner *****************, $4000.00 to put me on his calendar to perform work in building a deck and gazebo in my back yard. On October 17, 2022, I paid ***************** $3000.00 and on October 22, 2022, I paid ***************** an additional $1421.00 to begin construction of the deck and gazebo. In November, ***************** walked off the job without completing the project we agreed upon. Since then I have contacted several builders to redo his work and repurchase the lumber needed. The work ***************** performed is very poor. ******** are misaligned and cut short. He did not crown the lumber and it has curled and split in many places. I contacted **** and we agreed that he would repay me $1500.00 in $200 monthly installments. His first money order was in December 2022, to April 2023 and has repaid a total of $800. Recently since it is now going to cost me $29000.00 to redo the work by Capstone Improvements I asked **** for an additional $1500 for damages and the incredible stress this has caused me. He refused to pay me any more money.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Linda R.

    1 star

    11/15/2022

    ***************** is the owner of **************. He calls himself a Handyman. We agreed on a contract to complete a deck, with an attached Gazebo. He required 1/3 down, which he said was to place me on his calendar. Then when he began working on the job, he requested another 1/3 down. Each payment was for $4000. Total amount he was payed was $8000. **** constantly argued with me about the blueprints I had drawn out and had the ********* inspector accept. This permit cost me $205.98. When I told **** that I wanted the posts placed per the permit, he disagreed.He covered the ledger board with steel, which is not compatible with Treated lumber. I made him remove it and he did so still arguing with me. I told him not to use anything but hot galvanized materials such as screws or nails and he disagreed about that. I actually had to show him an article stating this, as to which screws were compatible with treated lumber. He then went and bought a large box of deck screws and attached the joists with them. I told him that I did not agree with this so I asked the inspector to come look at his work and it failed. All of the deck screws had to be removed and replaced with compatible structural screws. He did this and inspection passed.When he placed the posts on the deck he did not center them. He also destroyed one of the deck boards called picture framing and he said he would redo this and he did not prior to quitting the job prior to completion. When he began to work on the gazebo, he had me purchase 2 x 6's (24) of them to frame the roof of the gazebo. When I got home from work, he used these expensive boards to secure the 14 foot posts together. I did not want this done. I told him what I wanted and he said then that he was going to ******* for 2 weeks and he would return and finish the work.This included, the deck rails, spindles, stairs, skirt, and 16 deck boards which are 16 feet long, and roof on the gazebo. He is a dishonest man.

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