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Find a Location

Forensic Fluids Laboratories, Inc. has 1 locations, listed below.

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    Business ProfileforForensic Fluids Laboratories, Inc.

    Medical Lab and Testing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Forensic Fluids Laboratories, Inc states they offer a medical lab

    Products & Services

    This company offers oral fluid drug testing.

    Business Details

    Location of This Business
    225 Parsons St, Kalamazoo, MI 49007-3597
    BBB File Opened:
    2/10/2009
    Years in Business:
    19
    Business Started:
    7/1/2005
    Business Incorporated:
    2/3/2005
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Contact Information

    Principal

    • Ms. Bridget Lorenz Lemberg, President/CEO

    Customer Contact

    • Ms. Bridget Lorenz Lemberg, President/CEO
    Additional Contact Information

    Fax Numbers

    • (269) 492-7704
      Primary Fax

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This lab has given me several false postive drug screens, I have stacks of proof including drug screens through other labs 20 minutes before or after ive screened with them, FFL postive. other accredited labs negative. I also have 2 hair follicle tests from 2 different labs showing 90 days history and both were negative for all drugs. thier cut off levels are extremely low which is causing false positives, the *** suggests 15ng/ml and FFLs is 3ng/ml!!!!!! the farther you deviate from suggested cutoff levels the higher the chance or false positives. i have been in contact with their manufacturer for their quantisol mouth swabs. they are also not using the correct recommended cut off levels for those specific mouth swabs... this company is tearing families apart and they dont care as long a their getting paid. something needs to be done, their not the first lab to do this also averhealth was doing the same and the state they were in ended up not using thier services anymore, i suggest ffl gets their s*** together before the loose alot of business, they have caused my family so much turmoil. i have proof where my fiances ******** didnt show up mutiple of their screens when hes prescribed 60 mg daily and takes them every single day but their tests are "100%" accurate, there is currently a petition on change.org for child welfare to stop using this company. if you have been affected by them please go sign it, FFL i know you read these and i pray you understand the hurt and trauma you are causing people. i will not stop until something is done about this.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Heidi H

    1 star

    04/11/2023

    If I could give them no stars I would. How can you feel confident going on a trip when you may br denied boarding the airplane due to test that is not accepted. Extremely frustrating! So a warning for anyone thinking of using this company they are not at all honourable and I hope this review hurts them financially as these companies always take advantage of ordinary customers.

    Forensic Fluids Laboratories, Inc. Response

    04/17/2023

    We are sorry to hear about your experience. Our Customers are mainly State & County agencies, not private individuals. We also work with Physicians & Clinics. We do not perform any testing that would effect boarding an airline. Sorry

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