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            Business ProfileElite Home & Stone Supply

            Home Improvement

            Current Alerts For This Business

            Alert:
            Elite Home & Stone Supply is owned by Eric King, who also owned King Builders & Management Group, LLC at the same address. King Builders is now believed to be out of business. It had a B- rating. You can learn more about King Builders here: https://www.bbb.org/us/mi/grand-rapids/profile/bathroom-design/king-builders-management-group-llc-0372-38216334

            Contact Information

            3851 Model Ct SE

            Kentwood, MI 49512-3972

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            3851 Model Ct SE, Kentwood, MI 49512-3972
            BBB File Opened:
            6/29/2022
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/20/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Paid if full for granite installation on 6/7/2022. Business was late for every appointment set. Would not call to inform of no shows or being late. Granite was finally installed. The corner was chipped, large space between stove and countertop, sink left with silicone all over. A backsplash had to be installed due to large gaps against the wall. Business did not attach dishwasher as they said, did not caulk backsplash and counter top, did not finish cleaning sink or sealing sink to counters. I have been calling for two weeks straight and showing ** in person to the business requesting to have the job finished. I have had two no call no shows for appointments they give date and time for. Whenever I call they never have a day or time stating the installer/owner is at a different job and doesnt have time. Owner never calls as I request for a day and time to finish the job. I have requested money back to be able to pay another company to complete the job. Business says no need for that they will come out and call me back with a day. I never receive a call back. I have asked for weeks now for the job to be completed its a small kitchen.
            Read 1 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Mark V

            11/12/2022

            Stay away. Business Owner ***************** is a rip off artist. Wont install and wont return my deposit. Knows the system and how to get around with out doing any thing. This man should be in prison.
            Read 3 More Customer Reviews

            Local BBB

            BBB in Western Michigan

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