Customer ReviewsforElite Home & Stone Supply

Stay away. Business Owner ***************** is a rip off artist. Wont install and wont return my deposit. Knows the system and how to get around with out doing any thing. This man should be in prison.

This company is NOT reputable! I ordered granite countertops a year in advance, paying the required deposit. Long story, but when it came time to finally install, the slabs I picked out were no longer in their possession!! After they originally under estimated the # of slabs, they required an additional deposit twice what I originally gave them. Then they refused to provide an installation date. Never returned calls until I canceled the order and went somewhere else. Not enough room here to explain all the issues, but I believe you should avoid this company to save yourself alot of frustration!!

There is new ownership since the previous reviews. Unless you want to be frustrated and finish the job yourself after spending a lot of money, avoid this company. The selection of products is good and the quality of the granite stone is great. The service, installation, and finishing were poor. We were told installation would be two weeks after the design was submitted and the downpayment paid. Five weeks later, the installation was scheduled. No call, no show! One day off from work burned. Another week goes by after making a few calls and sending emails. Finally, a call out of the blue to install on that day. But only part of the countertops because the "guys at the shop did not polish the bottom of the island. Another week and a half and the island is brought to the house but not the rest of the countertops or the backsplash. After another week, another call out of the blue to come and do the installation. Another excuse; the owner says he left the keys to the truck at home. Another day off work burned! A couple of days later, a call out of the blue asking if anyone will be home for the installation. Finally, the last countertop and backsplash are to be installed. The backsplash sections are not even but supposedly, the wall is not straight so it's the best that can be done. The rounded corners are jagged but "if I use any type of diamond drill, it can be smoothed out." When I go to install the kitchen hardware, the drilled granite access holes are too small, the sink holes do not align with the drilled granite access holes, and the cut-outs for the electrical outlets and boxes are not large enough for the screws to align with the electrical boxes. At this point, the final payment had been submitted and there is no more contact. I texted, emailed, called, and spoke to a person in the office, and no returned phone calls, emails, or text messages. After two weeks, of waiting I am doing the finishing and polishing myself. A two-week project turned into an eight-week

***************** owner of Elite Home and Stone is a dishonest businessman. After giving him our down payment for a new granite countertop he pretty much ghosted us. We had to continually go to the business, he promised us over and over he would get it installed. When the install did finally happen it was horrible to say the least He is no longer answering our calls or texts after promising to get it done right