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Find a Location

Fox Ford Mazda has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fox Ford Mazda

      3560 28th St SE Kentwood, MI 49512-1604

      BBB Accredited Business
    • Fox Ford Mazda

      6725 US Highway 31 S Charlevoix, MI 49720-9701

      BBB Accredited Business
    • Fox Ford Mazda

      2950 Broadmoor Ave SE Kentwood, MI 49512-1842

      BBB Accredited Business
    • Fox Ford Mazda

      3464 N US 31 S Traverse City, MI 49684-4541

      BBB Accredited Business
    • Fox Ford Mazda

      3120 Broadmoor Ave SE Kentwood, MI 49512-1845

      BBB Accredited Business

    Business ProfileforFox Ford Mazda

    New Car Dealers
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Mr. Daniel Devos also owns the following companies. Separate reports are available for each of these business entities:
    Fox Buick GMC, Bill & Paul's Sport Haus, Fox Charlevoix, Fox Honda, FMG Holdings, LLC, Mercedes Benz of Traverse City, CWD Real Estate Investment, Fox Nissan, Grand Rapids Griffins, Fox Motors of Cadillac, Fox Grand Traverse, LLC, Fox Chevrolet, Fox Acura

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/27/1997

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers the sales of new and used vehicles as well as a repair facility.

    Business Details

    This is a multi-location business.

    Find a Location

    Fox Ford Mazda has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fox Ford Mazda

        3560 28th St SE Kentwood, MI 49512-1604

        BBB Accredited Business
      • Fox Ford Mazda

        6725 US Highway 31 S Charlevoix, MI 49720-9701

        BBB Accredited Business
      • Fox Ford Mazda

        2950 Broadmoor Ave SE Kentwood, MI 49512-1842

        BBB Accredited Business
      • Fox Ford Mazda

        3464 N US 31 S Traverse City, MI 49684-4541

        BBB Accredited Business
      • Fox Ford Mazda

        3120 Broadmoor Ave SE Kentwood, MI 49512-1845

        BBB Accredited Business
      Location of This Business
      3560 28th St SE, Kentwood, MI 49512-1604
      BBB File Opened:
      12/19/1995
      Years in Business:
      70
      Business Started:
      9/1/1953
      Date of New Ownership:
      9/1/2005
      Business Incorporated:
      5/13/2005
      Accredited Since:
      8/27/1997
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Fox Ford
      • Fox Ford, LLC
      • Fox Mazda
      • Fox Collision Center
      • Quick Lane Tire & Auto Center
      • Quick Lane Tire & Auto Center of Kentwood
      • Quick Lane of Kentwood
      • Fox Ford/Mazda
      • Fox Saleen
      Contact Information

      Principal

      • Mr. Daniel DeVos, Chairperson/CEO

      Customer Contact

      • Ms. Diane Maher, President
      • Mr. Daniel DeVos, Chairperson/CEO
      • Ms. Monica Sekulich, Sr. Vice President/General Counsel
      • Mr. Pete Ricards, Director
      • Ms. Karissa Smith, Office Manager
      • Mr. Steve Winters, General Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I had reserved a Bronco build in 2021 and due to the many COVID related production delays **** offered a series of incentives to compensate reservation holders for waiting on their vehicle. One of these rebates was for $2,500 if order holders switch their build specifications in order to reduce the build constraints so **** could reduce their backlog of build reservations (See attachment). My original build was a WIldtrack trim package which was constrained due to cloth seats and the "sasquatch" package. As result of this notification I changed my build to a Badlands trim package. (see build confirmation attachment). Since changing my build specs to comply with the incentive my nearly 2 year old build reservation was quickly built. I took delivery of the vehicle on 7/6/23 and during the purchasing process I was told that the $2,500 rebate would not be applied directly but would come after the sale in the form of a check which was not a concern for me as I've dealt with Fox Ford on two other new car purchases and enthusiast forums also mention that the rebates are handled with a check after the sale so nothing about this situation struck me as out of the ordinary.Unfortunately since my purchase I've not been able to get any feedback from Fox Ford on the status of my rebate. I've had numerous emails and texts over the past 6 months and they still have not sent my $2,500 rebate check or even provided a minimal update on its status.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hillary H

      1 star

      06/02/2023

      We bought a vehicle from Fox Ford 7 months ago - a month after purchasing the vehicle, the ** went out. We called our sales guy and left a message, however, he never called back. Now, only 7 months later, we have a number of issues with the vehicle. Two weeks ago I emailed our sales guy and asked if we could get the car in for service, he never responded. After no email or phone response, I even texted his number, and also no response. They sold ** a c*** car and are now avoiding ** - their customer service is horrible and apparently they do not care about the customer after they get the sale.

      Local BBB

      BBB in Western Michigan

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      BBB reports on known marketplace practices.

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