ComplaintsforGreat Lakes Services, Inc.
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Complaint Details
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Initial Complaint
05/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Our furnace went out and we called Great Lakes services too come fix it. They came out fixed it and sent us a ****. It stopped working so they said we needed a brand new furnace. We have 2 kids 3&6 and they took a week too out the furnace in. They said it would be ***** dollars. Then 3 days later on Christmas Eve the brand new furnace stopped working. We called them in the morning and they didnt show up until 9:30 at night. They then told me they would have too charge me double for coming on a holiday too fix the brand new furnace they installed. We paid **** of the ***** upfront then we kind of thought the rest they were giving us the rest for everything that happened as they never sent us a ****. We got one in the mail then the following they the business owner sent me a message on ******** saying he would see me in court if he didnt have his money. Our central air stopped working because of the bad wiring they did and it is 85 degrees in our house and my wife is pregnant so I called and asked if they could come and fix it they said no it would have too wait then the owner called me and told me I should be embarrassed for calling and asking for it too be fixed. This is awful business and I dont feel like they should get a dime from me or anyone.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.