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          Manitou Pontoon Boats has 1 locations, listed below.

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            Business ProfileManitou Pontoon Boats

            Boat Builders

            Contact Information

            16020 S Lowell Rd

            Lansing, MI 48906-8304

            Get Directions
            (517) 322-3822

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            16020 S Lowell Rd, Lansing, MI 48906-8304
            BBB File Opened:
            12/3/2010
            Years in Business:
            39
            Business Started:
            4/9/1985
            Business Incorporated:
            4/9/1985
            Type of Entity:
            Corporation
            Alternate Business Name
            • Triton Industries, Inc.
            Contact Information

            Principal

            • Ms. Lanette Van, Manager

            Customer Contact

            • Ms. Lanette Van, Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/25/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Toons are taking on water with no repair resolution. I have had the boat into the dealership multiple times to repair the welds on the toons. I reached out to Manitou directly after the dealership had missed timelines and failed to repair the boat. We spent a lot of money on this boat and bought Manitou solely to keep the money in Michigan. Manitou responded and said the only option is to continue to work through the dealership. This is very frustrating because you buy a boat to float not to take on water. I have had these toons welded on multiple times and am really leaning towards involving a lawyer to get proper resolution. Seems to be the only option I have left. I am very frustrated that buying a brand new boat and having issues with taking on water, these toons should be replaced. Repairing them is obviously not working. I work in manufacturing so I understand sometimes there are issues during the builds but it needs to be made right. We have lost too many weeks of our boating season due to these issues. Lifetime warranty on the toons... Does that mean continue to weld on the same issues season after season?
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Grant G

            07/05/2023

            I bought a 2019 Manitou SES Bench with a manufacturer defect on everyone of the base seats, there are 2 burn spots on each base seat. I sent pictures, had a professional upholstery company take 2 seats apart to find the defect. Still nothing 1.5 years later. I have a dealership price the seat skins out and it was $2600. This company doesn't stand behind there products, telling me the boats not in warranty anymore now. The problem was like this direct from them. Its such a shame now that companies don't care about there clients and dont stand behind the product they make.

            Local BBB

            BBB in Western Michigan

            More Info on Local BBB

            BBB Reports On

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