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ComplaintsforTwo Rivers Tree Service
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Complaint Details
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Initial Complaint
06/03/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On March 7th, 2024, ********************************* signed a contract saying that for the cost of $3300, he would: 1) Remove **** disease oak in the backyard 2) Remove 4 pine trees along driveway 3) Top oak tree in front 4) complete clean up and hauling away.He gave us $200 off to pay this amount in full on March 7th. I wrote him a check for $3300.There were then a litany of various excuses via text, as to why he could not do the work. We were patient at first, but this has gone on for 3 months. He will say he is coming on a certain date, but never show up, and not contact us. When we reach out he has another excuse and sets another date further ahead. This has been going on for 3 months! We have let him know that the work needs to be done by the end of May, or we need our money back. He was supposed to come this morning, June 3rd, but then changed it to the afternoon. And then at 2:08pm texted that it would be "a few hours". We have heard nothing since then.Initial Complaint
10/12/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
February 3 2023, Owner of Two Rivers Tree Service had listed their 2021 Bandit Chipper for sale. A price was agreed upon and the shipping broker was scheduled. Last day ******* withdrew the full amount of $27,000 and ghosted the shipping company and myself. He claimed it was stolen. However no report was provided and the money was spent at nearby casinos according to **** The money was sent via wire transfer and nothing but promises, lies and now threats from ******* in regards to refunding the money for the product he failed to deliver.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.