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Schoolcraft College has 1 locations, listed below.

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    Business ProfileforSchoolcraft College

    College and University

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    18600 Haggerty Road, Livonia, MI 48152
    BBB File Opened:
    7/12/2002

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Last year I was on their website looking for classes that I needed to get my associates degree in nursing. Unfortunately all the class times that they had available interfered with my work schedule. I decided not to commit to anything that spring due to the times that were offered. Two weeks later I received an email stating that I owed ***** dollars for an anatomy course that I apparently registered for. I know for a fact I did not register for this class. I called multiple times to try and straighten all of this out but they said it didnt matter and that I am responsible for the payment. I tried to tell them that someone must have hacked my account because I would have never registered for that particular class due to my work schedule. ****** the assistant **** was nothing but rude and nasty to me about the whole situation. She said that I needed to file a police report if I am not the person who registered for the class because my account must have been hacked and that this would be considered identity theft. I explained that I am a mother of three I work full time and I only take home ***** every two weeks. I am basically broke and very busy with my kids. She had NO empathy what so ever, and said that if I do not pay this in full they will be sending it to collections. I am absolutely beside myself considering that I already have ***** of school debt from medical assisting school, and now my credit may be effected by this because there is no way that I can pay this ***** dollar bill for a class that I never registered for nor did I attend. I would hate for anyone else to have to go through this nightmare that I have. I hope that by filing this report it will help others to be aware of what a shady and money hungry school system this is. Please help.??????
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    Customer Reviews

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