Business ProfileforBelfor USA Group, Inc.

BELFOR Property Restoration in *******. If I could give them 0 stars, I would. They screwed us over so bad. Never do business with these incompetent people. They don't know what they're doing. And then they try and say that they do. But you have actual proof that they don't. We had a house fire in June and they ruined everything in our house when most of it could have been salvageable, but because of their lack of professionalism and they're lack of work ethic, they ruined basically everything we owned. Then, they have the nerve to put a lean on our house for a bill that was under $2000 when they ruined thousands of dollars of our stuff that WAS salvageable before THEY forgot about us. We tried to call and contact so many people that work here, including *************************, but no one ever contacted back UNTIL they heard they were being fired. They let our house sit in SMOKE, WATER and MOLD for 2 months! 2 whole months of no work being done by them and no contact from them until they lost us as a job. Highly do not ever recommend this poorly ran company even if your life depended on it... The company we hired after we fired Belfor has done WAY more work in WAY less time than Belfor had. They did absolutely nothing other than a board up, and they didn't even board up our house properly.. Worst experience with a company ever. Especially when we were already going through so much losing our house and then, thanks to Belfor, all of our belongings as well... With no kind of apology or compensation for their negligence.

We are sorry that a devastating fire caused damage to your home and contents. BELFOR was in the process of developing an agreed scope of repairs with your insurance company, which is standard in the industry and can take time to develop. Let us know if you would like us to reengage to assist you with this process.If you feel your contents were not handled properly, we would suggest you reach out to the contractor that you hired for that as we are not responsible for their work.Please feel free to reach out to us as we would like to get this matter resolved.