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Find a Location

AAA Life Insurance Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAAA Life Insurance Company

    Life Insurance
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 43 Customer Reviews

    Customer Complaints

    126 complaints closed in last 3 years

    76 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/24/2023

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    AAA Life Insurance Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      17900 N Laurel Park Dr, Livonia, MI 48152-3992
      BBB File Opened:
      7/27/2000
      Years in Business:
      55
      Business Started:
      6/5/1969
      Business Started Locally:
      3/7/2019
      Accredited Since:
      10/24/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Contact Information

      Principal

      • Julie Marks, Senior Manager of Brand Marketing

      Customer Contact

      • Julie Marks, Senior Manager of Brand Marketing
      Additional Contact Information

      Fax Numbers

      • (734) 591-6602
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to buy life insurance

      Customer Complaints

      126 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I received a free 1 year basic membership of AAA through my phone carrier as a promotion. Not long after, I've been bombarded on a monthly basis with these annoying mailings for AAA life insurance trying to get me to sign up for a policy and including these stupid address stickers. I am not interested in life insurance. If I want that I can get it through my employer. I want these envelopes to stop coming to my house. I didn't ask for this nonsense. It goes straight into the trash. It's a waste of paper to send this garbage to people who don't want it. I've filled out opt out forms numerous times and yet I keep getting this garbage in the mail. I'm tired of it. I canceled the membership because I don't want this level of harassment. I want it to stop. Stop mailing me junk. Stop contacting me. Just leave me alone period.
      Read More

      Customer Reviews

      43 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stacey L

      1 star

      06/18/2024

      I filled out an application for what I thought to be life insurance. It turned out to be Accident Insurance, so I cancelled the policy on the same day.AAA will not stop taking money from my husbands account.They said I can cancel by putting it in writing which I did and they still did not cancel.I called and talked to 3 different people and still no resolution.I spoke to someone on the phone (I think her name is ***************************) who wanted to speak to my husband directly but he has difficulty speaking because he has a disability affecting his speech and she accused me of pretending to be him.AAA also sent a form for his signature and he signed it and dated it and they still sent a hard copy in the mail. I signed it and sent it back. I signed the application for the insurance policy on his behalf after speaking to him as I do have power of attorney because he has difficulty speaking for himself.I get the impression that they want to continue taking money from his account because after following what I was asked to do, they still have not resolved this very simple request to cancel this policy which I decided was not what I needed

      AAA Life Insurance Company Response

      06/24/2024

      Hello, ******, thank you for bringing this to our attention. Our team has reached out to you directly to discuss this issue, and we hope this resolves your issue

      Local BBB

      BBB of Detroit & Eastern Michigan

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