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Find a Location

NRA Store has 1 locations, listed below.

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    Business ProfileforNRA Store

    Online Retailer

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    38150 Plymouth Rd, Livonia, MI 48150
    BBB File Opened:
    10/17/2022
    Years in Business:
    19
    Business Started:
    2/22/2005
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/22/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    In **** I purchased a gift for a family member from NRA Store. This was a one time purchase and I have no further interest in their products. Unfortunately, NRA Store decided to add me to their catalog mailing list without asking me or getting my consent. As a result, in the first 6 months of **** they sent ** catalogs or nearly one per week. I called repeatedly requesting they remove me from the mailing list and their customer service person stated "it would be taken care of". Between July and mid November I didn't receive anything and I thought they had finally complied with the simple removal request, however on ** ******** they sent a Holiday Gift Guide. I do not celebrate holidays, and so not only was this mailing offensive but it also proves that they flat out lied about removing me from their mailing list. I am desperately requesting assistance in conveying to NRA Store to please immediately and permanently remove my name and address from their mailing lists and cease and desist sending mail to me. I am not interested in their products or services. It was a one time purpose and once that transaction was completed I did no ever want to hear from them again. My direct call in requests have been ignored so therefore I am requesting the BBB please assist with forwarding this simple mailing list removal request to NRA Store for action on their part and I would appreciate a confirmation reply that the request was honored.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Detroit & Eastern Michigan

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