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Customer ReviewsforMarketplace Homes, LLC
34 Customer Reviews
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Review from Marcella J
1 star08/13/2024
This company Marketplace Homes LLC and their attorneys @ ********************* PC are scammers and will file premature, false eviction claims to try and scare you just to voluntarily dismiss the eviction claim. They just wanted to defame my name with future renters/landlord because a filed eviction claim is a stain on your public record. Also they dont comply to what the judge ordered and try to charge me attorney fees for the eviction claim that was false and premature.In conclusion I warn anyone who has dealings with either one of these businesses: Marketplace Homes LLC or ********************* PC get out and away from them while you have the chance!!!Review from Sean R
1 star05/22/2024
Do not rent from this company, ever. I have been fighting with them for months to get a refund check. They keep sending me refund checks with my and my old roommates names on them, even though everything paid to them was in my name, from my account, and out of my pocket. Only one person has taken the time to try and help resolve this issue, but even still they keep sending me checks that I cant deposit. They are absolutely useless in the customer service department and take forever to resolve property issues or do any repairs. Dont bother with them, they just want your money and are terrible at responding or supporting their tenants.Review from Gjon G
1 star02/24/2024
They charged me $5024 from their vendor for an eviction process. They never communicated to me that there would be charges incurred for this service. They notified me of the charges over 4 months later. There are grubs in the dirt in my yard that are more professional and have better business acumen.Review from Bethany K
1 star02/12/2024
SCAM! This is a terrible company. We used them to rent out our first home and had an awful experience. I tried to cancel within the first month and they told me if I did it would cost me 2k and we didn't even have a tenant in the home yet! We found the tenant on our own, once we did the process for them was terrible, no communication, wrong prices were given, wrong move in date, it was all wrong. They let a tenant move into my home without paying the first month rent. Then they paid us less then half of what our tenant was paying. I finally was able to cancel after they tried telling me I was in a contract, when I asked them to send me the contract, it was not signed by me. When they send over the cancellation it said they owed me for the previous months rent and the security deposit. I never received either, I called and asked them and was given another excuse. I warn anyone who is thinking about using this company, they will take your money and s**** over your tenants.Review from John N
1 star12/05/2023
Horrible experience. Looks like I'm far from the first one... I am a first time rental property owner, expressed my concerns and was assured Marketplace Homes would walk me through everything and be my advocate during the whole process. Boy was that inaccurate. Marketplace advocates THEMSELVES only. They don't put clients first, nor do they provide a good service level for the tenants. Tenant complained about horrible customer service from MPH (when they were able to get through, which wasn't frequent)....these are the people I am paying to represent ME! Unacceptable!!I had an eviction order and of course I heard nothing from Marketplace, so I showed up to the property and couldn't enter because there were new locks. I couldn't access MY PROPERTY! Not only that, I was told I had to pay $380 for a lock change when they destroyed the locks on the front and back doors. I did NOT approve this service, nor was I even informed it was happening. I HAD THE **** I could have met them there and avoided destroying my property!!Review from Samya S
1 star11/02/2023
Terrible property management company! I began renting with them toward the end of my pregnancy and as soon as I started my lease there were so many complications. They do not know how to properly communicate when things are going on. If you are one week late on rent, even if you provide them a notice and let them know then they send your case to the court and put in an eviction. Ive never been more than 2 weeks late on a payment and two weeks is a stretch. Ive gotten my file submitted for eviction because HALF of my payment was missing for less than a week (I had a baby and didnt receive funds from my disability claim yet) which I understand is out of their control, but its not like I made the payment and went completely ghost. Now im at the end of my lease and Ive asked about a renewal. One person told me there was not going to be a renewal, which was at least 2 months prior to the lease ending. One month prior to the lease ending someone emailed me stating that a renewal is offered and Id just have to pay the remaining balance on my account ($100) to discuss options. I mailed in a check of $600 to be applied to that balance as well as toward the next rent payment. My check was not applied to my account and once I inquired about the renewal they told me I would not be able to renew my lease, with 30 days remaining. Now for no apparent reason at all, Im unable to renew my lease although I have the funds to pay the balance on my account in full and a I made a proposal and reached out multiple times to get it paid. At this point, I have less than 30 days to find somewhere for myself and my 9month old baby to go, which was not an issue before because they told me I could renew the lease, but now they changed their mind and I have less than a month to move myself and my infant. Do not rent with this property company, they dont care about you, your situation, your children or your wellbeing, their only concern is their money. even if the house is falling apartReview from Alexis G
1 star09/18/2023
Trying to get off a lease with an ex and they wont remove me, even though I dont live there. Theyre also allowing this person to break their lease rules and they arent helping me at all with this issue. This complete BS.Review from Jason J
1 star09/13/2023
These people are impossible to work with. They will take your application fees then turn their back on you. Cant speak with a real person. I would never rent from or list with this company. RUN!Review from Desiree H
1 star09/07/2023
-5 stars! Security Deposit Scam! Run! Smoke and Mirrors! We are 3 responsible adults! We only lived in the house 1 year. They gave us a notice to move because the home was put up for sale. We declined to purchase. The security deposit was $2550. They want to give me $58 as a refund. I kept that house as if it was my own and moved out of it just the same. Having worked in property management nearly 30 years myself, I know what normal wear and tear is. That is what we left behind. And maybe $100 in wall repairs: curtain rod holes, a scuff here and there, poorly installed toilet paper holder just sitting in sheetrock. Debris removal: 2 doormats and a light switch. We moved out 7/31/23. I had told the regional that I wanted to be present for the move out inspection, but I felt like they did not want me there and gave me the runaround. Because the plan was to take my entire deposit. I was told they did not know when the home would be inspected. I asked her to call me in advance and she made that seem as though it was impossible to do. I received an email on what to do to get the home ready for moveout. Which I followed diligently. I made video of my damages and left it clean. There were nail holes from hanging curtain rods, and 2 door mats left behind. I made a video recording of how I left the house. The charges that were applied to my account were absurd! The pictures are not dated on my end, but the move out statement says is 8/10/23 but noted in a email from them that pics were taken on 8/3/23. Raised eyebrow! The pics do not justify the charges of $1990 to paint all the walls. They offered me $1200, which would leave me $849.29 for paint, I asked for $1750 since they felt the need to throw out a number that still was unfair. The $460.97 went to utilities and $40 for debris removal. During all the back and forth on the emails (which I still have) they thought I settled for $1200. They clearly want to take your money and expect you to accept their wrong doing.Review from Christopher M
1 star08/26/2023
**************** is absolutely terrible here. I already had a work place order in place for my AC unit, it was warmer than normal in my house. Well now 3-4 days later its almost 80 degrees at 8pm in my house and I have my two daughters that live here. I called their emergency number twice and nobody answered and yes I did leave voicemails both times. My unit has ran nonstop today and they just hit me with a $300 electric bill and thats more than likely the problem. And Im still waiting on a work order for our dishwasher that floods the floor when we use it. We have only lived here since June and it has been absolutely horrible for my family, knowing good and well that if it was them living here they would have fixed these problems in a heartbeat. DO NOT MOVE TO ANY PLACE RAN BY THESE PEOPLE
Customer Review Rating
Average of 34 Customer Reviews
Contact Information
Address: 1380 E Jefferson Ave
Detroit, MI 48207
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