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Find a Location

Rightway Automotive Credit has 74 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rightway Automotive Credit

      30500 Plymouth Rd Livonia, MI 48150-2130

      BBB Accredited Business
    • Rightway Automotive Credit

      8411 Telegraph Rd. Taylor, MI 48180

      BBB Accredited Business
    • Rightway Automotive Credit

      1745 N Telegraph Rd Waterford, MI 48328-1863

      BBB Accredited Business
    • Rightway-Parma #21

      7811 Brookpark Rd Parma, OH 44129-1111

      BBB Accredited Business
    • Rightway Automotive Credit

      3285 Bay Rd Saginaw, MI 48603-2420

      BBB Accredited Business

    Business ProfileforRightway Automotive Credit

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 42 Customer Reviews

    Customer Complaints

    174 complaints closed in last 3 years

    46 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/22/2021

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Rightway Automotive Credit has 74 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rightway Automotive Credit

        30500 Plymouth Rd Livonia, MI 48150-2130

        BBB Accredited Business
      • Rightway Automotive Credit

        8411 Telegraph Rd. Taylor, MI 48180

        BBB Accredited Business
      • Rightway Automotive Credit

        1745 N Telegraph Rd Waterford, MI 48328-1863

        BBB Accredited Business
      • Rightway-Parma #21

        7811 Brookpark Rd Parma, OH 44129-1111

        BBB Accredited Business
      • Rightway Automotive Credit

        3285 Bay Rd Saginaw, MI 48603-2420

        BBB Accredited Business
      Location of This Business
      30500 Plymouth Rd, Livonia, MI 48150-2130
      BBB File Opened:
      2/2/2008
      Years in Business:
      28
      Business Started:
      12/13/1995
      Business Started Locally:
      12/13/1995
      Business Incorporated:
      12/13/1995
      Accredited Since:
      9/22/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Mike Vaneck, Regional Manager
      • Mr. Jay McCrum, Regional Manager
      • Mr. Anthony Riccobonno, Manager
      • Mr. Greg Perrin, Regional Manager
      • Ms. Carol Andring, Manager
      • Mr. Greg Perrin, Regional Manager
      • Mr. Troy Ostrowski, Manager
      • Mr. Chris Langeneck, Manager
      • Mr. Mike Vaneck, Regional Manager
      • Ms. Kimmie Bynaum, Manager
      • Ms. Tiffany Pupava, Assistant Manager
      • Mr. Greg Perrin, Regional Manager
      • Mr. Ken Miller, Manager
      • Mr. Greg Perrin, Regional Manager
      • Mr. David Sousa, Manager
      • Mr. Mike Vaneck, Regional Manager
      • Mr. Dan Hammett, Manager
      • Mr. Mike Vaneck, Regional Manager
      Contact Information

      Customer Contact

      • Mr. Chase Dicken, Operations Manager
      • Chase Dicken
      Additional Contact Information

      Fax Numbers

      • (734) 793-0109
        Primary Fax
      • (810) 239-4496
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      174 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Went into Rightway Automotive ***********************, ** on or around 6/27/2024. I met with salesman ************************* and started my paperwork. I'm 67 yrs, and have disability so needed reliable car to get back and forth to work. I returned on 7/3/2024 to finalized my deal after they said I was approved for my loan for a 2017 ***** Malibu, car was $24,000. I met with another salesman by the name of *********************** because ** was not there. **** had me sign all my forms and took my bank card and debit ******* from my bank. The 4th of July was next day so told him I would return after i came back in town . I did let them all know I had to leave town because my little cousin 17 years old was killed. They called me every day harrassing me when would I be back. I didnt take car because it needed the air fixed which was not working. I returned on July 10th after also paying 560,00 for car insurance. They wanted review and ***************** took picture outside with me. I said Do NOt Post my picture to ******** because I do not want my information on there. I drove my car home and over the week I heard from several people i was on ******** at Rightway even strangers! Anyways get a call from loan company with follow up and congrats and payment dates. Around July 17th, 18th I received calls from ** asking me to come in, I said okay . Then on July 19 *********************** called and said come in I need to sign a paper for secretary of state. I got to dealership and was told my loan was cancelled , then said I needed more pay stubs , then said I committed fraud with pay stub, They took car back and **** said come in with a co-signer. I asked for my down payment , **** said he would give me some then said no bring co-signer. I left walking in hot sun until my ride picked me up. Today 7/22/2024 I called for my refund and was told I not getting my money back because I wasted their time. They were rude and lied to get me back and treated like crap! I want all of my money only had car 8 days! A scam!
      Read More

      Customer Reviews

      42 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kristiana M

      1 star

      07/31/2024

      Let me start this off if I could leave zero stars I would. I purchased my vehicle in April of 2024 I did not have the money to license my vehicle until July 2024. When I went to the dealership to license my vehicle The *** informed me I had the incorrect title. I purchased my vehicle from the right way automotive in ************************ which shut down shortly after I purchased my vehicle. I had to call right way in ******************** to find the correct title for my vehicle it took a week to hear back from them after they found my title I went down and picked it up and went back to the *** to license my vehicle. To my surprise yet again they were not going to license my vehicle The title they gave me this time they forgot to fill out a portion of it The *** in for me they filled it out incorrectly they should have never gave the title to me how they did. Right way gave me affidavits with my title because it was messed up. Luckily the *** decided to work with me and licensed my vehicle. The *** also for me that the dealership has 30 days to give me the correct title from date of purchase and they should have paid for my late penalties I however was not Going to argue with the dealership anymore. I've never had this issue before purchasing a vehicle I do not recommend the dealership to anybody.

      Local BBB

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