ComplaintsforHungry Howie's, Inc.
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Complaint Details
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Initial Complaint
07/19/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I was having a small party on 7-18-24. I had an order queued up for several hours online with an online deal of 51% off. When I went to place my order I got an error. I tried again, I got another error. I reloaded the page, I kept getting a cloud error. I then contacted my local store in ************, ******** on ************* dr. and they said their system was out, but I could place a cash only order over the phone, but they refused to honor the 51% online coupon. Even though the system outage was not my fault. I called the store on ********** in ************, the same there, very rude. I called the store in *******, **, also very rude, would not honor your coupon. It ruined my entire party.Initial Complaint
04/22/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 5/22/24 at 5:oo pm I place an order for a ham and cheese sandwich. They app will not allow me to include lettuce and tomato on the sandwich. I called the store and requested it to be added and it was explained to me that they no longer add lettuce and tomato since Covid. I told them that was ridiculous and next was told that it was not allowed because some have complained that when cooked it does not hold up well. I explained I understood but wanted it on there anyway.They told me that corporate would not allow it. They had to put it on the side.Please stop this foolishness in the future, this is NOT a totalitarian society in the **. Put a warning that I have to click on that, but dont force me to eat my food prepared the way you want.Initial Complaint
03/26/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Need contact from businessInitial Complaint
04/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I order at hungry homies store ***** on april8,2023 at 9:20pm and got my order at 10:pm and when my order got here my order was burn and cold so I had to order from another place,web order delivery order179 $30,70 for food you can't eat,am very unhappy with the order I got I have been a good customer for years and this is the first time I was not happy with hungry howies food ,Initial Complaint
09/18/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have tried time and time again to support the location in ****************************. I have had several orders cancelled with no notice from this location, Ive received molded cheese on a salad, and last nite was my last straw. I ordered on the app per usual, and my pizza came an hour late, cold and hard. This is unacceptable. They have closed early on a pick up before and would t refund **** have attempted to contact the franchise owner with no luck. If this is not the corporate channel for complaints, please forward to proper channel.Initial Complaint
07/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
So tired of Hungry Howies and their false advertising. For months and months I've been getting emails to me advertising prices and deals that have have no way of being redeemed. The most recent ones are these: "We'd love to see you again, large pizza only $5.55" and last weeks "We'd love to see you again, large pizza only $3.99". They must not want to see me that bad as these emails have followed the same pattern as their previous ones: They advertise the deal but there is no promo code attached and when you click the image provided in the email it pops up hungry howies website and it says "no coupon found". You can not even find these deals attached to your account when signing in. There is absolutely no way to get the offer. It is 2022, there is NO reason why ANY online ordering system should be this inefficient and not user friendly. It is easy to have these coupons attached to accounts, it is easy to make the email actually work. I do not understand what the problem is. I have attempted to order each and every deal and I get the same result. To make matters worse, last week I contacted support online to address the issue and asked to be contacted back and to date I have heard absolutely nothing. Bad customer service on top of the false advertising is extremely irritating. I love hungry howies and been a loyal customer for over 10 years but if this cant be resolved I will never order another pizzaInitial Complaint
03/14/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I have been working at Hungry Howie's for three weeks. I have not received a check. A few days ago I was told the company us closing. I have worked three weeks and 70 hours each week. Please contact me immediately.
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Contact Information
30300 Stephenson Highway, Ste. 200
Madison Heights, MI 48071
Customer Complaints Summary
9 total complaints in the last 3 years.
3 complaints closed in the last 12 months.