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Find a Location

West Coast Construction Services, LLC has 1 locations, listed below.

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    Business ProfileforWest Coast Construction Services, LLC

    Construction

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    West Coast Construction Services, LLC states they provide general construction services.

    Business Details

    Location of This Business
    64 Arthur St, Manistee, MI 49660-1102
    BBB File Opened:
    12/6/2022
    Years in Business:
    3
    Business Started:
    1/29/2021
    Business Incorporated:
    6/29/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Kit A Potter, Co-Owner
    • Mr. Daniel P Reynolds, Co-Owner
    Contact Information

    Principal

    • Mr. Kit A Potter, Co-Owner

    Customer Contact

    • Mr. Kit A Potter, Co-Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/19/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    ************ Description of complaint:We contracted this business last November and since then have given them around $22.000 for supplies to build an addition and a small garage. They have made up every excuse why they haven't started this year. He blames us for not getting approval from our community but we got the sunroom/porch approval last November and showed him or gave him the copy. We wanted at least that part started and he said the deposit would secure a spot in april for us. We have caught the owner in several lies- one after another why they havent started. He told us reasons why its taking them so long to even get a permit so we investigated ourselves and got different answers right from the sources and he accused us of backstabbing and he cant work with us. I have kept all our communications so far. All his texts and emails and his secretarys from the beginning. He wants to end our contract but he refuses to speak with us. He is still lying in his texts and emails. He keeps changing the date of delivery and changed what he originally texted us. We called him daily and texted him and emailed him daily and he wouldnt respond until recently. He says we owe him approximately $1200 for his time but refuses to give us a detailed list of his hours and costs. He also refuses to give me our receipts for all the building supplies I PURCHASED WITH MY MONEY. I WANT MY RECEIPTS. HE REFUSES TO SPEAK TO US. HE KEEPS CHANGING DATES ON DELIVERY. HE KEEPS CHANGING THE ***** HE ORIGINALLY WROTE. He says he sends us things as attachments and there are none. I have all the emails to prove it. He still refuses to speak to us. All we want is our money back since HE IS THE ONE WHO ENDED THE CONTRACT. WE WANT OUR SUPPLIES AND THE RECEIPTS ALL IN PERFECT CONDITION. HE ALSO HAS OUR DOORS FROM LOWES that I purchased and I do have the receipts for those. WE ALSO WANT OUR CHECK FOR THE AMOUNT WE AGREED ON WHEN HE DELIVERS OUR BUILDING SUPPLIES.

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Steve and Fran H

    1 star

    07/07/2023

    Very disappointed!!! THE ONLY THING THIS COMPANY IS GOOD AT IS LYING - THEN TRYING TO COVER IT UP WHEN YOU INVESTIGATE THE LIES. Their website is impressive but its not the work they have done. THE ***** IS A HORRIBLE COMMUNICATOR - HE IS GREAT ABOUT BUILDING HIMSELF UP - BUT DOESNT KNOW WHAT HE IS DOING. THEY ARE NEW AS OF LAST YEAR. We wanted to give them a chance with a nice size project. But all we got was excuses and lies. When we investigated his lies he became extremely mad and said we were horrible customers to work with. Only because we caught him in lie after lie after lie. We did end up finally getting our money back after dozens of written communication. He REFUSED to speak directly to us. He went weeks without answering our emails and texts. Finally in the end we settled. BUT MONTHS LATER AND A LOT OF EFFORT ON OUR PART. We ended up getting an amazing builder recently who took on the job and made us realize even more how horrible West Coast Construction was to work with.

    West Coast Construction Services, LLC Response

    07/08/2023

    I will also add. If you find a builder available this time of year I would be cautious. We book out over a year in advance and so do most other reputable companies. The comment this customer made about offering a nice size project to us I will be clear and say their project was not a very big project. Actually pretty small in comparison to most of our projects.

    Local BBB

    BBB in Western Michigan

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