Business ProfileforPriced Right Auto, Inc.

I bought a 2015 ***** Pilot with originally ******* miles for $25,780 on 10/18/21 with a 90 day warranty from Priced Right Auto in *****, **. On 11/8/21 I brought the truck in to Priced Right Autos serviced department, I was informed then that the transmission slipped and was unrepair arable and needed to be replaced. this was just 20 days after purchasing the truck. the transmission was replaced with a rebuilt transmission bought from Petes Auto Part with an 12m 12,000 mi warranty on 11/8/21 with a transmission that had 133, 552mi. On 1/19/22 I contacted Priced Right Auto and explained to them that the truck was again having transmission issues and explained to the rep the issues the truck was giving me, that being said I dropped off the truck to their service Department, within the hour I was told by ****, that a technician took the vehicle out on a test drive and they were not able to recreate the issues. No extra steps were taken, no diagnostic was reported been done to check the quality of the transmission after myself the primary driver of the truck explained the issues ( strain on engine whenever I would go to accelerate, constant idle and jerking when I would go to speed up especially in residential areas with slowing down and accelerating, when going over 50mi the truck slowing down and not taking off) I was told if the issue persist to bring it back in.I attempted in September and spoke to ****, to bring the truck back in because I was still having trasmission issues, but was told no loaner vehicle was available and they couldn't give me a date when one would be. I asked to be notified when a loaner is available ( I am a single working mother with school age kids so need to know about transportation). I called again in October asking if a loaner vehicle was available so I can drop off my truck but was told again no loaners were available.I called again on 11/16/22 and informed Priced Right we are getting snow fall so in need of having truck serviced for the transmission, I spoke with ***** at Priced Right Auto service ***** She told me that a loaner was dropped off that morning and could bring it in that day. I dropped the truck off at 1230PM that same day and was called at 443PM, saying the tech was able to find the issue and it was in fact the transmission had again slipped along with a prolonged leak in the transmission cooler. But, was told my warranty expired 11/8/22, 8 days prior and would have to pay out of pocket the cost of a new transmission $2,450. My issue is me as a customer made three separate attempts in Jan Sept. and Oct. to have the issue looked at and fixed explaining it was a transmission issue and was told because the issues werent able to be duplicated at that time there wasnt an issue to address when in fact it was and could have been handled on 1/19/22, 10months before the warranty would have expired.