ComplaintsforModern Shed Design
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/09/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
July/August 2022 I ordered a goat shed, customized that I had gone over with company multiple times. I also ordered a greenhouse and a building for my ******. I was told delivery would be early fall of 2022. In fall of 2023 I even asked if I would get faster delivery if I cancelled the greenhouse. I was assured I would. In place of greenhouse I accepted 2 run in kits that were to be delivered with the goat house and the llama building. I received in September 2023 the llama building, missing windows, just open hole. Also parts for the 2 run ins which I had to cover and protect through the winter as they were not able to be built with what I received. I have repeatedly contacted the company until last month I was told the business had been sold and I would be getting my items soon . Next I was told that contact could only be done via email. I was also promised I would be receiving my items in 2 weeks. I have sent multiple emails with no reply. I have messaged them with no reply and the phone number does not have a voice mail box set up?? I have no way to contact them. I have offered to come pick up my items, an almost 4 hour drive each way, no response. I paid in full 2 years ago including delivery. I do not understand what the issue is. This is an insane way to do business. We are a small farm and going to court will cost us money we can not afford. I really want my delivery this month(July) or a full refund plus interest.Initial Complaint
04/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
put a deposit on a shed in oct 2023 was told i would have it delivered in january 2024. the deposit was *******. they moved there business to some place in *********** . mi they gave me a phone number that no longer works. i requested a refund by email and the only response i got said there is no cash refund until they sold my shed so i requested them just to deliver it then no response
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
8 total complaints in the last 3 years.
5 complaints closed in the last 12 months.