Business ProfileforHeated Clothing US
Current Alerts For This Business
According to information provided by consumers, "Heated Clothing US" has the hallmarks of an online shopping scam designed to convince online shoppers to purchase heated jackets and vests they never ultimately receive. In November 2022, one consumer told BBB "I ordered a unisex heated jacket. I never received any follow up message. I sent the seller an email... sent a Facebook message directly to the seller's page. All of these enquiries went unanswered. I called the number listed on Facebook; they answered but hung up without a word." Another consumer reported "When I view my order it says it has been shipped and delivered, however the photo of proof is not my home."
BBB checked the website https://heatedclothing.us/ to determine when it was created and where it was registered. The website was created on September 4, 2022 and is registered to an address that does not exist in Hawthorne, California. Geolocation of the website's IP address places it in Ottawa, Ontario, Canada. The website is hosted by Shopify, and it uses refund, privacy, and terms of service policies that appear to be copied and pasted from other sites. Product listings and customer reviews use stolen photos from other websites.
As of December 9, 2022, BBB has exhausted all forms of contact to the business. Postal mail to 2982 Wood Duck Dr in Michigamme, MI 49861 was returned by US Postal Service marked 'no such street'. The reputation of [email protected] was deemed 'risky' and not deliverable.
If you have additional information to share with BBB and other consumers about Heated Clothing US, please submit a BBB Scam Tracker report https://www.bbb.org/scamtracker and report the merchant to Shopify https://www.shopify.com/legal/report-aup-violation.
If you have paid for items that you did not receive, BBB suggests contacting your bank immediately, then filing complaints through the FBI's Internet Crime Complaint Center www.ic3.gov/ and BBB www.bbb.org/file-a-complaint.
At-a-glance
Business Details
- Location of This Business
- Michigamme, MI 49861
- BBB File Opened:
- 10/21/2022
- Years in Business:
- 1
- Business Started:
- 9/4/2022
- Alternate Business Name
- heatedclothing.us
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
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