ComplaintsforA1 Motors, LLC
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Complaint Details
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Initial Complaint
06/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
on 6/8/21, i ******* ******, purchased a 2013, for escape from **** of a1 motors. it was late in the evening and i felt rushed. i asked **** if we could do the transaction in the morning since it was so late when he brought the car for me to test drive. the following morning i taken the car back to the shop because the engine light had come on, the car was pulling and making some type of grinding noise, it still makes till this day. i was told to take the vehicle to **** *** *** ** ** ****** *** ** ** *****. for repairs because that was the shop that they were opening up but was quite ready to be open but they were still working out of it. **** hired my daughter on the spot because he said she was the love of his life, while i was at **** *** *** ***, **** told me i had VIP treatment and i was to be treated like family and he would make sure they got me right. it never happened. i was never disclosed of this vehicle being in any accident(s) until i found some papers that fell out of the glove compartment and some pointed out to me that there are several different colors of teal that doesn't match. in fact, **** told me in a nasty way that he's not giving me my money back after about 2-3 months, and that im stuck with it and he's trying to take care of his daughter and he's not going to take any food out of her mouth this vehicle now needs a new engine, after taking this vehicle back several times to a1 motors and cars now usa, there's something shading about these two businesses. they are both one in the same, but scamming people with junk cars for thousands and trapping people, stealing their money, and damaging their credit they've worked to hard to try to build up. **** also switched my finance company and insurance company and the insurance company is doing some shady stuff as well
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.