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Find a Location

Tuffy Auto Service Center has 1 locations, listed below.

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    Business ProfileforTuffy Auto Service Center

    Auto Repairs

    Current Alerts For This Business

    Misuse of BBB Name and/or Logo:

    Tuffy Auto Service Center

    BID: 36000665


    The BBB Serving Western Michigan’s Ad Review team recently reviewed your website and we noted the following:


    1. The use of a BBB logo on your website’s footer. 


    According to our records, Tuffy Auto Service Center is not an Accredited Business with the BBB at this time. The BBB logo is a federally registered logo, the IABBB has specific requirements for how BBB logos can be displayed on websites of Accredited Businesses. If our records are incorrect, please notify us and we will connect you with the appropriate personnel to resolve this concern. If this information is correct, we kindly request your company to remove the BBB logo from your website and from any other advertising material. 


    If you are interested in becoming an Accredited Business with your local BBB, we are more than happy to assist you and get you started on this. Feel free to contact our office at any time, (616) 774-8236. 


    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers vehicle repair services.

    Business Details

    Location of This Business
    4703 E Pickard St, Mount Pleasant, MI 48858-2033
    BBB File Opened:
    3/19/2002
    Years in Business:
    39
    Business Started:
    1/1/1985
    Business Incorporated:
    10/7/1985
    Type of Entity:
    Corporation
    Alternate Business Name
    • Dansu Inc.
    Contact Information

    Principal

    • Mr. Dan Needham, President

    Customer Contact

    • Mr. Dan Needham, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    on the day of September 23, 2022 my car was taken into Tuffy's auto service to do a diagnosis n what was wrong with my car on the issue of not starting and after a few hours they told me the issue and gave me the estimate.on the 26 on September my car started being worked on as i had agreed to get the car fixed by their team. OCT 3rd car was returned to me and from the moment i picked up the car i noticed my check engine light still on in the dashboard along with new warning light and other functions not working properly and i went and proceeded to walk back inside and tell them that warning light were still on, ***** the counter clerk told me the technician that had worked on my vehicle had gone for vacation for whole week and he will be back the following Monday and for me to return. I went back as told and they said that now some other sensors not working properly also but those sensors never came back on their computer nor in mines previously to getting the car checked. so now they are telling me that there is other sensors i need to change but i was never told about them when they gave me the estimate. now they are asking me to pay additional for them to change those on top of the $3,000 they received for payment. now not only is my car still the same with the same issue but now it got other sensor issues that it did not have before taken into their shop making my car not funcion properly on other things such as remote starter, auto start/stop and others. i just want them to make things right and finish the job they got paid for.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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