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Find a Location

National Transmission has 1 locations, listed below.

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    Business ProfileforNational Transmission

    Transmission

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company states they offer all aspects of repair and maintenance of both automatic and manual transmissions. Auto and manual repair, build, and installation. Flush and fluid replacement. Drive line and drive train repair. Clutches and CV repair. 4 x 4 and front wheel drive.

    Business Details

    Location of This Business
    4037 E Apple Ave, Muskegon, MI 49442-2830
    BBB File Opened:
    6/6/2008
    Years in Business:
    23
    Business Started:
    1/1/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Contact Information

    Principal

    • Mr. I. Patrick Ware, Owner

    Customer Contact

    • Mr. I. Patrick Ware, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    FIRST OFF AFTER SPEAKING TO THE ***** MULTIPLE TIMES THAT HAD MY NAME WRONG DURING EVERY CONVERSATION AFTER I IDENTIFIED MYSELF EACH TIME. I TOOK MY VEHICLE TO THIS TRANSMISSION **** BASED OFF A FEW REFFARLS THAT WERE GIVEN TO ME. I WAS QUOTED A PRICE AND TOLD WHEN I COULD EXPECT MY VEHICLE. I CALLED ALMOST A **** LATER TO CHECK ON THE PROGRESS AND I WAS TOLD THAT MY VEHICLE WOULD BE GOING IN NEXT. THE 2ND CALL WAS A FEW DAYS LATER ON A TUESDAY. I WAS THE TOLD AGAIN THAT THEY HAVE NOT YET STARTED ON MY VEHICKLE AND THAT IT WOUNLD BE GOING IN LATER THIS EVENING. DURING THE SAME CONVERSATION I ASKED IF IT WOULD POSSIBLY BE DONE BY THE END OF THE BUSINESS DAY. HE TOLD ME HE WOULD TRY AND THAT THEY WOULD BE OUT OF THE **** THE REST OF THE **** BECAUSE THEY WERE HUNTERS AND EVERYONE WAS GOING HUNTING AS IF I WAS TO BE EXCITED FOR THEM. AFTER I EXPRESSED HOW I REALLY NEED MY CAR ASAP I WAS ASSURED THAT IT WOULD GET FINISHED UP THE NEXT DAY. HOWEVER, WHEN I CALLED BACK THAT EVENING, I WAS THEN TOLD THAT SENT THE WRONG PART FOR MY VEHICLE AND THAT IT WOULD BE IN THE MORNING. HE THEN TOLD ME THATHE WOULD COME IN AFTER HUNTING AND CALL ME EITHER WAY. I NEVER RECIEVED A PHONE CALL. I TRIED CALLING THE **** A FEW TIMES INCLUDING LEAVING A VOICEMAIL AND NEVER HEARD BACK FROM ANYONE UNTIL I CALLED THAT FOLLOWING MONDAY. I WAS NEVER TOLD IF FOR ANY REASON THEY MAY NEED MY VEHICLE A COUPLE OF ****S LONGER OR THAT THEY WOULD BE CLOSING TO GO HUNTING.NOT VERY PROFESSIONAL. AFTER I PICKED UP MY VEHICLE, I THEN NEEDED OTHER MINOR WORK PEFORMED AND IT WAS DISCOVERED THAT THE TRANSMISSION FLUID WAS 4 QUARTS LOW!!!! I WOULD NOT RECCOMEND THIS COMPANY TO ANYONE.
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    Customer Reviews

    0 Customer Reviews

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