ComplaintsforGenerator Supercenter of Detroit
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Complaint Details
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Initial Complaint
04/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought portable generac generator 4/12/22. Generator would not start for me. They sent someone from ************ to check it out. Took him awhile but got started. He told me to stay on this because they should fix or replace this generator. My brother and I went our 4/8/23 to start, unable to. Called ******************** in New ******, ** told me nothing they can do its a year old, well it wasnt until yesterday. I called on April 8, 10.11,12 ******* was going to look for technition and call be back, NEVER DID. I have my 102 year old mother living with me and do not want to lose power. I am 5' have a KIA *** and cannot get generator to store. I would never had bought this if I knew I would not get any help. The guy that delivered it said they can come out and service it yearly, I said that would be great. BUT I HAVE NOT BEEN ABLE TO START MYSELF. HELP I would not recommed them to ANYONE
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Customer Complaints Summary
8 total complaints in the last 3 years.
6 complaints closed in the last 12 months.