ComplaintsforCaliber Home Loans
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Complaint Details
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Initial Complaint
06/13/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On or about July, 2021, I was looking to get a mortgage for my residence in Chesterfield. On a referral, I contacted Calibur Home Loans. I was assigned an agent, ***************************. Based on specific requirements for the mortgage, a ********* was neccessary. My father offered to co-sign for the loan. After numerous phone conversations with *********** father, and after multiple personal visits, the agent became rude, non-responsive, and verbally disrespectful. I chose not to pursue any business with her or Caliber Home Loans because of her mistreatment of my elderly parents.Months later, after a dispute about a private matter involving community sports, I was informed that the agent that worked on my case, *************************** disclosed my personal financial information/situation to others in the community in a slanderous attempt to discredit my ******* **** financial standing. Any financial information that I shared with ************* Home Loans was protected in writing by the contracts that I signed. The agent willfully violated this trust agreement with the sole intention of compromising my reputation in the community.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.