ComplaintsforJMZ Property Management
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Me and my family moved into one of there apartments on July 18. When we went to look at the apartment the apartment was nice had some damages to the floor and closet doors. Nothing too big also didnt have blinds. We move in everything is fine I was told I could install blinds myself. Mind you the house was being managed by a different company. Jmz took over I believe in January. Still didnt think nothing of it. In April they sent us an email saying we would have to renew our lease or leave in July. Last company said after July we can go month-to-month. But it wasnt a big deal to us because were looking for a new house to buy anyways. We moved out of the house on July 18. I had to drive all the way to Novi, which is ******************************************************************************************************** 30 days pass. No contact from them start calling no ones answers. Finally got a hold of someone on September 1 said they would get back to me never did call again on the fifth. Someone said the exact same thing they will get back to me called again. Today is September 7. Finally talk to someone who talk to the owner said they will call me back. They call me back, informing me that the owner is keeping my deposit For damages to blinds that they never had installed in the first place. I was the one that bought them and put them in myself. I had to find this out by calling them they didnt send me any information or emails to inform me of this. Plus they charged me for the damages that were already there. I worked in property management this is a horrible company. All they said was oh I have no information on this but youre the management company you should know whats going on. Now I ************ your check in the mail and say s**** everybody else. I have pictures of when I moved in an apartment with no blinds and damages that were there.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.