ComplaintsforNorthland Area Federal Credit Union
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Complaint Details
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Initial Complaint
03/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Northland is currently reporting incorrect information to the credit reporting agencies, which have an obligation to ensure that they report accurate and complete account information.The incorrect information is currently shown on my credit report as having a 30-day late payment in March of 2019. This information is incorrect. Lastly, the credit card I had through northland was a secured credit card, and was closed without any issues, paid in full.Business response
03/21/2024
We reviewed the credit card statements mailed to ****** and found that a payment was made January 29, 2019 and he did not make any additional payments until April 2, 2019. These statements showed ****** that he had a past due payment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.