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          Find a Location

          Stevens Disposal & Recycling Service, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileStevens Disposal & Recycling Service, Inc.

            Garbage Removal
            Multi Location Business
            BBB accredited business

            Contact Information

            16949 Ida West Rd

            Petersburg, MI 49270-9563

            Get Directions
            Visit Website
            (734) 856-8451

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            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/25/2003

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Stevens Disposal & Recycling Service, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              16949 Ida West Rd, Petersburg, MI 49270-9563
              BBB File Opened:
              4/26/1990
              Years in Business:
              36
              Business Started:
              1/1/1988
              Business Incorporated:
              6/14/1996
              Accredited Since:
              9/25/2003
              Type of Entity:
              Corporation
              Number of Employees:
              75
              Alternate Business Name
              • Stevens Stop & Go Portable Toilets
              Contact Information

              Principal

              • Mr. Carl Stevens III, President

              Customer Contact

              • Ms. Kathy Schlegel, Office Manager
              • Mr. Carl Stevens III, President
              Additional Contact Information

              Fax Numbers

              • (734) 279-2383
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/13/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              A few months ago our local trash company was bought out by Stevens Disposal. Shortly after that we originally had a one yard dumpster and it was switched to a two yard dumpster without asking us and i could not even fill the one yard dumpster. When they brought the bigger dumpster out i told the driver if there was going to be a price increase to not even unload the new one. He assured me there would be no price increase. I was also forced into signing a contract that i never had before. I was also told the contract was just a formality and could be bypassed if something happened. I just received my new bill with a significant rate increase and when i called and questioned the bill and told them i no longer wanted their services for being lied to i was pressured to try one of the other services that i did not want. After many back and forths with the salesperson and numerous times telling them to come get their dumpster i was threatened with having to pay out the rest of the contract and other fees. This is clearly a bait and switch tactic that should be illegal.
              Read More
              Read 20 More Complaints

              Customer Reviews

              3 Customer Reviews

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              Most Recent Customer Review

              Robert C

              05/28/2024

              I live in the **************, and the city switched to Stevens Disposal when the trash contract was up for bid. Our previous trash hauler had become unreliable in my opinion and wanted to charge more, so I was happy to hear that a new company was awarded the contract. I must say that I am impressed. My garbage is promptly picked up every week in the morning. The guys who handle the lawn waste always treat my cans with care, and the guys driving the trucks are always very accurate. There has never been a problem. The new trash and recycle cans are well built and are much easier to use than the previous arrangement with the old hauler. They also give us a second can for free with the citys contractperfect for when we have some extra trash. I am a really big fan of this company because it is local and seems very responsible and reliable.

              Stevens Disposal & Recycling Service, Inc. Response

              05/28/2024

              Thank you
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Northwest/West Central Ohio and Southeast Michigan

              More Info on Local BBB

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