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Find a Location

Fox Underground Services, LLC has 1 locations, listed below.

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    Business ProfileforFox Underground Services, LLC

    Property Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Fox Underground Services, LLC states they provide general ground maintenance services.

    Business Details

    Location of This Business
    512 W Jefferson St, Pewamo, MI 48873-9768
    BBB File Opened:
    3/2/2023
    Years in Business:
    2
    Business Started:
    5/4/2022
    Business Incorporated:
    5/4/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jacob (Jake) R Fox, Owner
    Contact Information

    Principal

    • Mr. Jacob (Jake) R Fox, Owner

    Customer Contact

    • Mr. Jacob (Jake) R Fox, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    He started work on May 15th, after rescheduling the last 3 weekends in a row. He showed up almost 2 hours late, knowing we had some place to be that day. We discussed what needed to be done then we left for our event around noon. He said he was done around 5:50pm when we were on our way home and was already gone by the time we got there at 6:20pm. We noticed damage all over our fence and asked that he replaced the damage pieces and that we already had the materials. He stated he needed payment within 10 days of service but I felt uncomfortable paying before the damages were fixed. He wrote a note and signed it stating he would not receive final payment until fence was fixed and asked for payment of the work he did that day, so we paid. As we waited for him to finish the yard we noticed other things that we just paid for weren't done correctly. The dirt wasn't dug enough to location specified, unsifted sand was used instead of leveling sand causing damage to pool, extra sand added by side door instead of dirt, left concrete blocks in hill that was asked to be removed and tilled, ran over retaining wall and left it broken, add bad soil, *** buried underground for electric when conduit is needed to be up to code/also wasnt dug deep enough to be up to code. We discussed some of these and the *** mishap is partially my fault because I used the words ***, but I also stated it was for electric two different times. I asked him to fix because a patio was getting poured soon.In the beginning of discussions he knew there was a deadline and said everything would be done before end of May. He kept rescheduling again and it was June 17 when he finally came to finish, but he didn't. He fixed only part of the fence, dug the *** deeper but didn't change it to conduit, then left for a "work emergency". Then the patio was poured. I have asked him if he plans on finishing his work with no response for over 2 months. My yard is a safety hazard for my family and it cost us $4,398.95.
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    Customer Reviews

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