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Find a Location

KLH Contracting, LLC has 1 locations, listed below.

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    Business ProfileforKLH Contracting, LLC

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/18/2019

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    9251 E M36, Whitmore Lake, MI 48189
    BBB File Opened:
    10/20/2017
    Years in Business:
    11
    Business Started:
    1/7/2013
    Business Incorporated:
    2/3/2016
    Accredited Since:
    1/18/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Kenneth L. Heatherly, Owner
    Contact Information

    Principal

    • Mr. Kenneth L. Heatherly, Owner

    Customer Contact

    • Mr. Kenneth L. Heatherly, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/07/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I signed a contract with KLH Contracting July, 2022. The contract provided the labor and materials for kitchen cabinets, countertops, backsplash, and flooring in my kitchen, living room, dining room, and hallway. The total contract price was $29,000. I put $10,000 down per the contract requirements. *** from KLH provided me with a list of vendors he preferred that I ordered the materials from such as the cabinets, countertops, backsplash, and floors. I went to each of the vendors and picked out the materials that I wanted. After the cabinets were ordered it was discovered that cabinets were not correct, but I was told the order could not be stopped. We also discovered other discrepancies with the backsplash and floorings. I emailed **** from ************** regarding the cabinets to schedule a meeting to see what we could do to get the correct cabinets ordered, and she offered to meet on 9/3 to discuss. I asked *** if he was available on 9/3 to meet with us, and he responded that he was not available on Saturdays or Sundays. I asked him when he would be available and he did not respond. I emailed him again on 9/6 in an attempt to schedule a meeting to resolve our discrepancies but I still have not received a response. I have also sent pictures of the cabinet discrepancies to **** and asked her to please order the correct cabinets, but I have not received a response from her. At this point, I would like a refund as I feel *** and I are not able to work together to resolve the issues.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

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